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New Livestream Hardware at NAB 2014

At this year’s annual NAB Show in Las Vegas, there was a lot to be excited about in the world of live Internet broadcasting.

Livestream at NAB

Livestream, the live Internet broadcast platform, had quite a large footprint this year to show off their new wares. Livestream is best known for their live streaming service, but increasingly is becoming a full professional end-to-end broadcast solution. This mean the introduction of a bundle of new beautifully designed video switching and encoding hardware this year.

Livestream Studio HD510 at NAB

Livestream has introduced new models of their Livestream Studio live production switcher. When Studio was introduced last year, the Studio HD500 was released as a portable PC-based plug-n-play switcher/encoder. This was followed by a software only version that anyone can run on their own off-the-shelf PC reference hardware with capture cards.

For 2014, Livestream has expanded their lineup with the HD51, HD510 and the HD1710 Studio models. All models are multi-channel HD live production switchers that squarely take aim at Newtek’s Tricaster. The HD51 and HD510 can take up to five HD-SDI or HDMI sources, with the HD510 including a touch-screen monitor built in to its portable form factor. The HD51, and more expansive HD1710, require external monitors. The HD1710 can take in up to a whopping 17 HD-SDI video sources that all can be displayed across four multi-view monitors and switched live. All models allow for multiple channel ISO recording in AVI MJPEG format. Not the best if your workflow is editing in Final Cut Pro 7, but plenty fine if you’re using Adobe Premiere or Final Cut Pro X. A Livestream rep told me Quicktime format support will be forthcoming.

Livestream Studio™ Tech Specs

The new awesome hardware doesn’t end there. Taking a cue from Apple’s industrial design department, Livestream has introduced a new hardware control surface simply called Surface. This control surface gives you an intuitive and customizable interface to all the controls of the Studio software interface. Every slider, knob and toggle of Surface is mapped directly to their software functions in Studio. Surface is actually composed of two modules, Core and Track. Core is the main switching control surface that works with up to 5 source channels. Track is the add-on module that gives you 15 more source channels to control, something you’ll want if you have a Studio HD1710.

Livestream Studio HD1710

Livestream Studio combined with Surface looks to be a formidable competitor to Newtek’s Tricaster line. Features such as multiple program outputs, graphic overlays and titles, downstream keying are all native to Studio. One thing I’d like to see better support for is expanded audio input connections. Livestream’s switchers have one or two 1/8″ mini jacks for audio, otherwise audio is expected to come in embedded over the HDMI and HD-SDI inputs. The specs on the HD500 and HD1710 do claim they can take up to four 1/4″ RTS analog audio inputs, though it looks like you’ll need to have a nest of breakout cable snakes to pull this off as these models use Blackmagic Design’s DeckLink Studio capture card for this. Tricaster does have the advantage here in that XLR and TRS analog audio input connections are natively hardware mounted across their line.

Livestream Surface

Another standout feature for Studio is the ability to mix in a variety of remote camera sources. Smartphones running the Livestream app, Teradek and Broadcaster wireless camera-top encoders and even Google Glass are all supported live sources.

As an encoder, Livestream Studio supports all major streaming platforms and RTMP destinations. YouTube and Ustream profiles are populated in the destinations menu. Though Livestream does include a year of their broadcast Platform service with their hardware, using it is by no means required. I’ve written about Livestream’s service offerings previously.

All told, Livestream is firmly carving out a beautifully designed, intuitive, end-to-end live broadcast ecosystem. We’ll be keeping our eyes on them as they grow.

In With the New Livestream

While at Streaming Media West last week, I checked out some new offerings from live streaming service providers Livestream and Ustream. This post focuses on Livesteam, I’ll cover new stuff from Ustream next.

Livestream has evolved considerably over the past few years. Originally called Mogulus, Livestream rebranded itself in 2009 to their current, more memorable name. Earlier this year, Livestream took another evolutionary step with the release of what it calls New Livestream. The big difference between old (or original) and new is focus has switched from the notion of “channel” pages to what they are calling “event” pages. Channel pages were akin to TV channels, in that a producer could broadcast any number of events over time to the same channel. Though one can create multiple channel pages, many producers would set up one channel and call it a day.

The New Livestream event page switches focus to a particular scheduled event. The idea being, each event has its own URL that lives on as an archive once an event concludes. Event pages are also much more dynamic than channel pages in that producers and viewers can post text, photos and video updates that flow down the page in a familiar timeline format. The primary event video, whether live or archived, always lives at the top.

Another excellent feature that you will find with New Livestream, is DVR functionality built right into the live player. If you look at the screencap above, notice the << DVR icon in the lower right corner. Clicking this allows the viewer to rewind to any point in a live broadcast. Missed the first 5 minutes of a keynote? No problem, just scrub the slider back 5 minutes and you’re watching it from the beginning before the talk has concluded.

Pricing has also changed with New Livestream. No longer is ad-free broadcasting based on the number of viewer hours. You can now use New Livestream totally free, without ads being inserted into your content and for unlimited amounts of time in HD. That’s a pretty sweet deal. Anyone who has ever watched any amount of streaming will know how annoying and irrelevant pre-roll and mid-roll video ads are.  The caveat with free is that your viewers are required to register with Livestream (also free) before watching. For $49/month they do away with that requirement, as well as give you unlimited archiving and Google Analytics integration. For $399/month, you can embed your event channel on your own site. That might seem steep, but it’s not out of line with what old Livestream used to cost for ad-free viewing with a 3000 viewer hour cap.  No viewership caps on the New Livestream.

The other nice thing about the New Livestream is seamless integration with their Livestream Broadcaster product. This iconic red camera-top device, created in partnership with Teradek,  allows a producer to encode and stream directly to their event page without the need of a computer. If you’re doing a single camera shoot with an HDMI compatible camera, this is a pretty sweet way to go. The Broadcaster can stream over ethernet, wifi or a single 4G cellular modem. Just select the bitrate profile you want from the menu UI and you’re ready to go.

The newest and probably coolest thing that Livestream has added to their aresenal, is the Livestream Studio HD500 production switcher. If you’ve ever used a Newtek TriCaster before, you’ll be familiar with what this box does. It’s essentially a portable, five SDI input, HD, digital switcher and encoder. It’s positioned to compete nicely with Newtek’s TriCaster 450. The HD500 hardware is your basic Intel i7 Quad Core processor based Windows 7 machine with a Blackmagic Design DeckLink Quad video capture card and LCD monitor integrated into a luggable design. It does most of what you’d expect from a Tricaster; transitions, DVR playback, stills, titles, lower thirds and assignable audio sources. The encoding and streaming piece is handled by Livestream’s integrated Procaster software, with support for multi-bitrate streams.

Max Haot, Livestream’s CEO, told me they’d be releasing a software only version of the HD500 in the first quarter of 2013. I asked Max what the impetus for this is and he answered that they wanted to get this into as many hands as possible. The software version will be free for use with Livestream and a paid unlocked version will also be available that can be used with any streaming provider or CDN.

Taking a cue from Apple, Livestream is clearly moving towards an ecosystem approach, owning each critical piece of the live streaming experience. At the same time, they don’t require that a producer use any of their software or hardware, but doing so can certainly eases the pain while maximizing the gain.

Best Practices for Planning Your Live Streaming Event – Liveblog Notes from Streaming Media West

I’ve been in LA for Streaming Media West the last couple of days, checking out what’s new in the world of live streaming. This morning’s panel session Best Practices for Planning Your Live Streaming Event was a good overview on what to think about when planning to live stream your event. Here’s my notes.

C201: ROUND TABLE: Best Practices for Planning Your Live Streaming Event

Moderator: Jon Orlin, Executive Producer, TechCrunch
Speaker: Alden Fertig, Product Manager, Broadcasting, Ustream
Speaker: Howard Kitto, Group CTO, PERFORM
Speaker: Adam Drescher, Partner, Suite Spot
Speaker: Jeff Varnell, EVP, Business Development, Livestream

Q: What did Ustream and Livestream do during Hurricane Sally?

Jeff V: We set up an event on Livestream. We combined user feeds. 2 million streams to all Sally content

Alden: Ustream combined national news feeds w/user feeds. Lots of viewers. Giants World Series post-win mayhem was interesting to watch.

Q: What are things you need to ask of clients before doing a planned event?

Adam: Find out what clients expectations are. Do they just care about numbers of tweets vs viewers? Location, location, location makes a big difference on what can be done.

Howard: What is the expected the production value? PERFORM does lots of downstream broadcasts of satellite feeds. Logistics as well.

Alden: Is this content that should be live vs on-demand? Is this the right event for live? Lots of aspects to live. Workflow, promotional structures need to be put in place.

Jon: Tuning into a 3-minute event probably isn’t best to do live. Just getting people to show up in time is hard.

Howard: Sports and news are best for live.

Jeff: What is the goal of the live stream? Pre-production is everything. Once live is there it has be to perfect. Only one shot to do it. Timing is important, need 2 to 4 weeks to plan things out right. Livestream has gone to event pages now, rather than channel pages. Allows us to extend campaign, mix in photos and updates.

Adam: Fashion industry also. Gucci saved money not having to fly in execs from Milan to NYC.

Q: How do you deal with producing a live event from a place with crappy Internet?

Alden: Ustream broadcasters age from home internet to fiber, satellite to dedicated bandwidth. Bundled cellular stuff is popular. It’s really good, we like it a like. We use LiveU. News and sports attract a lot of people so challenge can be that cellular networks are overloaded in those areas due to number of people present.

Jon: We’ve used bonded cellular solutions. Testing a week beforehand before people show up isn’t a good test. CES is an example.

Alden: We drove here from SF with a LiveU, didn’t lose our stream down the I-5 at all.

Adam: Test from the viewer locations is important. You don’t want customers congesting their own network while trying to watch the stream. You don’t want a surprise doing a live stream.

Howard: Old-school satellite is rock-solid, tried and true tech, works everywhere. Expensive.

Jeff: We all expect TV. Challenge is in the transmission business. 99% of importance is the encoding/uploading on the ground. Always recommend a dedicated connection on the ground.

Point-to-point internet, we can get that working in many places in the US. If budget allows, satellite. We use All Mobile Video. We are fiber-linked from the switch to our New York HQ as well.

Alden: Buy more time than you need for satellite. Recent example, Apple product announcement event went over time and got cut off right in middle of announcement. Was watching the feed and it switched immediately to bars and tones with satellite provisioning information slate.

Q: What bandwidth do you need typically?

Alden: Rule of thumb 2x what you want to stream. Really hard to say sometimes. Is it shared connection? ISPs throttle people. Might be 20Mbs all day then 400k for a few minutes.

Jeff: 2x is about right. We can do up to 4 bitrates in our player. Make sure you stream in lower-quality too.

Howard: 2-5Mbs is what we normally do.

Q: How do you make a webcast look like TV?

Adam: Work with professionals, people who have done this before. Work with broadcast directors, work with people who have broadcast industry experience. We’re working on a new climate reality project we are doing with Ustream. We have the director from the Red Bull Stratos event with us on that.

Cameras have gotten cheaper. Technology is out there that helps to make it look like a million bucks. Graphics is important, other content that can be cut in. Proper lighting, audio. Good graphics go along way.

Jeff: Most interesting is that people creating content exclusively for the web. Our Livestream Sessions in NYC – bands come in and do a live show with fans interacting with them. Kids today want to interact in real time.

Alden: It’s not TV. You have the luxury of extra time. You do want to turn on early so people can tune in and get ready. Don’t just put up a slate. Use video clips. Use a dynamic shot, maybe a wide shot of venue, slightly blurred.

Adam: Two-way conversations is key. People want to participate.

Jon: At our event, we have a GoPro to let people see behind the scenes.

Q: Sometimes the before is more important than the during?

Jeff: Live blogging element of Livestream platform lets fans socialize before event goes live. Can happen weeks before event. Add pix, videos, comments. Cool way to add content prior to event to build hype,fan interaction. Create highlights live to add VOD clips. After event, it’s all about analytics. All clients want that.

Howard: Our ultimate case study. Our live content goes our on betting sites prior to going live. People are betting prior which builds interest. Filipino Basketball is one of our biggest events. Tons of betting. Tennis as well.

Adam: Post-production is important. We did a 3-minute sizzle reel for Macy’s, over a million views.

Alden: Get VOD up as quick as possible. Right after is when it’s still hot, people still showing up.

Howard: Our stuff has to be up straight away. Adds logistical challenges.

JON: Let’s take some questions from the audience.

Audience Q: Do you use portable satellites?

Howard: We use almost exclusively. One camera + satellite.

Audience Q: What can we do before end around the player, with the player?

Alden: Social stream is big for us. Talent can request tweets.

Audience Q: What is your take on a simulated live event?

Howard: We do some of those. We will do a full match replay at a certain time broadcast as live.

Jeff: Our preference is always live content. Good social experience around a live event.

Audience Q: How do you deal with an event that went horribly wrong?

Jeff: Most common is Internet connection problems at the encoder. We had a concert where Internet was fine for 3 hours leading up. When it came to event time, it died.

Alden: We did an event with American Idol. Building lost power. Took a long time to get powered back up. Internet was down, but We had a LiveU cellular pack on-hand.

Howard: Lots of logistical things… audio track switching. Power failure, weather.

Jon: One user complaining might not be accurate. Validate that it isn’t just a single user problem.

Adam: Make sure a backup plan is in place. Backup plan with audio, video and Internet.

Audience Q: What about insurance for problems?

Adam: Buy production insurance. Find out what are they trying to insure against. Is it for the production or media side?

Who Broke Today’s Live Streaming Record, YouTube or Akamai?

Today was the day that Felix Baumgartner set several records for ascending to 128,000 feet in a balloon capsule and jumping to earth 4 minutes and 20 seconds later. An epic day of achievements for Red Bull Stratos for sure.

Red Bull Stratos | YouTube screenshot

YouTube is also claiming a new record of serving up more than 8 million concurrent live streams for the “most concurrent views ever on YouTube.” Also amazing to be sure. The previous record for this achievement goes to Akamai for serving up close to 7 million concurrents during Barack Obama’s Presidential Inauguration in 2009.

What’s interesting about this is that Akamai also served up a good chunk, if not all, of the live streams for today’s event. What a lot of people don’t know is that YouTube often relies on Akamai’s large footprint live CDN to handle big events. It’s not uncommon for live stream services to off-load capacity to third-party networks if an event is bigger than their own network can handle. YouTube has stellar capacity for the on-demand videos we all love, but when it comes to live events, they often extend their reach by using Akamai’s live streaming network services.

This begs the question, if Akamai served up all of YouTube’s live requests for today’s record breaking event, did Akamai just break their own record from 2009?

The Current State of Live Video Streaming

As I’ve got some time on my hands since being laid off from Ustream, I thought I’d take a look at the current state of live video streaming on the web. I will concentrate on the three most popular free services, Ustream, Livestream and Justin.tv. I’ll focus on core service features, ad support and removal, social network chat integration, desktop broadcaster applications, mobile integration and revenue. I’ll also touch briefly on the 800 pound elephant in the room, YouTube.

Core Features

Ustream, Livestream and Justin.tv are all similar in that anyone can broadcast full-motion live video for free on the Internet, using a Mac or PC, to millions of viewers. They’re also similar in that you can archive any broadcast for playback later, as well as embed any live broadcast or archived broadcast on to your own website. All three platforms also have interactive chat features and easy ways of sharing a live broadcast over Twitter and Facebook.

Livestream

Ustream

Justin.tv

Free, If You Don’t Mind The Ads

All three streaming platforms provide free ad-based video streaming services with the ability to archive any broadcast for future viewing. This means that when a viewer watches a live broadcast, they will see pre-roll video ads, in-player bottom banner and pop-up ads, bottom text ads, banner and sidebar ads. Watching a recorded archive broadcast will also trigger similar ads. This is a primary way streaming platforms are able to offer free streaming.

Here’s the way the platforms differ. Ustream offers unlimited streaming to as many people as can you can get to tune in. There are no restrictions on broadcast length or number of viewers. Livestream also offers unlimited free streaming, though you must go through a verification process to allow more than 50 concurrent viewers and to be listed in their directory. This is a mechanism Livestream uses to limit potential piracy. Justin.tv also allows unlimited streaming and does not require any sort of verification process. Justin.tv seems to host a lot of unlicensed content, though they do respond aggressively to DMCA takedown notifications. By contrast, Livestream and Ustream take a stated zero tolerance approach to unauthorized copyrighted content and have content monitors and automated systems to implement this policy.

Paid Option, If You Do Mind the Ads

The platforms differ when it comes to broadcasting an ad-free experience. Livestream’s premium service allows you to opt out of having ads served on your content (or plug in your own ads and monetize your content). As a premium Livestream broadcaster, anyone who views your content can do so without seeing ads. Livestream charges $350 per month to broadcast ad free, for up to 3,000 viewer hours (# of viewers x average # of hours watched = viewer hours) and 1TB of archived content. You can also pay $1250/month for up to 15,000 viewer hours monthly.

Not to be outdone, Ustream just rolled out their ad-free broadcasting service. Ustream offers three tiers of service to remove ads, also based on a monthly subscription fee. Each tier includes an increasing number of viewer hours. At $99 a month, Ustream is now the cheapest option to conduct an ad-free broadcast, as long as you don’t go over 100 viewer hours. Ustream charges an overage fee of 50 cents per viewer above that, which decreases with their $499 (4,000 hours) and $999 (9,000 hours) tier plans. Ustream also offers a paid, ad-free, white label service called Watershed.

Justin.tv also allows for an ad-free viewing experience, but throws the onus on the viewer to buy a Pro account for $10 a month. Justin.tv Pro account users will see all Justin.tv broadcasts without ads. If you’re a broadcaster, you can’t pay to have your content ad-free for your viewers, such as Ustream and Livestream do.

Chat and Social Stream

All three platforms have a real time chat feature, while Ustream and Livestream also have what they call a “social stream.” The chat features on all platforms are embedded to the right of the player and are essentially modified IRC clients. On Justin.tv the chat feature can be minimized by the user. On Ustream and Livestream, the chat feature can be switched on or off by the broadcaster.

Ustream’s Social Stream
Ustream social stream

The social stream allows viewers to post status updates to social networking sites while watching a live broadcast. Ustream’s social stream is an aggregated stream of updates from Twitter, Facebook, Myspace and AIM usually appearing to the right of the video player. A user logs into any or all of their social network accounts to post an update, which embeds a short URL back to the live broadcast channel page in the update. Status updates appear in real-time as they come in.

Livestream’s Social Stream
Livestream social stream

Livestream also has a social stream, though currently they only support Facebook and Twitter. The Livestream social stream is broken out into seperate tabs for each social network, rather than aggregated into a single stream like with Ustream. Similar to Ustream, the user logs into their Facebook or Twitter account from the broadcast channel page to be able to post updates.

The social stream is quite an ingenious way of driving engagement and traffic to a broadcast. Moderately popular broadcasts can quickly go viral as viewers post updates to their networks, thereby bringing followers into a broadcast.

Desktop Broadcast Apps

A differentiator among streaming platforms is the desktop broadcaster application. Using a desktop application to live stream is generally more robust, results in better quality and offers more features than using a platform’s web based Flash broadcaster (which can often crash because, well, it’s Flash).

Ustream Producer

Ustream has Ustream Producer, a Mac and Windows based application created by Telestream, the developer behind Wirecast. Producer is actually a slimmed down, custom branded version of Wirecast that is designed to only work with Ustream’s platform. Producer comes in two flavors, free and $199. The free version allows you to broadcast from a single camera, either a webcam or external standard definition DV camera over firewire in 4:3 or 16:9 aspect ratios. The coolest thing about the app is that you can mix in canned pre-recorded video clips, photos, audio and even virtually capture the desktop from another computer on your network. The $199 Pro version does all this with the addition of being able to switch between multiple cameras, add overlay graphics and bottom third titles. The Pro version also has a number of presets for higher quality streaming, though does not let you specify your own custom bitrate, frame rate or encoding format. One thing to note, Ustream claims that Producer Pro supports source input from HDV cameras, which is true. What is not noted is that you’ll need to pay an additional $99 on top off the $199 you’ve already shelled out for Pro to use your HDV camera. A work around, is to put your HDV camera in SD mode and you’ll avoid this, but of course, be limited to SD resolutions.

Livestream Procaster

Livestream has its Livestream Procaster application, available for Mac and Windows. I’ve only used the Mac version, though it appears that the Windows version has some additional features not yet available in the Mac version, such as VP6 encoding and custom aspect ratios. Procaster, a free app, is comparable to Ustream’s free Producer app. Procaster, which only works with Livestream, makes it super easy to broadcast from a single camera to your Livestream channel. Your camera input can be a webcam or external DV or HDV connected firewire or USB camera. HDV is supported natively, no costly plug-in needed. Procaster let’s you set a broadcast to auto-record, allows you to switch between a camera and your desktop using several 2D and 3D transition styles. Similar to Ustream Producer, Procaster lets you choose between several presets for encoding & broadcast quality. Unlike Producer, you can also specify completely custom bitrates, frame rates and resolution.

That’s essentially where Procaster ends. There is no multi-camera option, or ability to drop in lower third titles. For this functionality, you would need to purchase something like Telestream’s Wirecast ($449). Wirecast is platform agnostic, will work with Livestream, Ustream, Justin or your own CDN or Flash Media Server. Wirecast will also let you record a full resolution DV copy of your broadcast to a local hard disk, while also streaming.

Justin.tv does not have a custom desktop broadcaster application, though as mentioned above, works with Telestream’s Wirecast as well as Adobe FMLE.

Mobile Broadcasting & Viewing

All three platforms have free mobile applications to broadcast and/or view live streams for iPhone and Android devices. They differ in some subtle ways. Ustream’s Broadcaster application allows anyone to broadcast live and interact with the social stream over wifi or 3G. It works fairly well, though if you’re in AT&T’s notorious horrible coverage areas, you’ll get a rather choppy experience. Ustream also has a separate Viewer app for viewing live broadcasts, so long as they are being broadcast in H.264/AAC or with Ustream Producer.

Justin.tv has a combined broadcaster and viewer app for iPhone and Android. Like Ustream, you can broadcast over wifi or 3G and send a tweet out when you go live. You can also interact with viewers in the chat from your device while broadcasting. The viewer side of the app has an extensive list of current live broadcasts which you can easily click to view.

Livestream does not have a mobile broadcaster app, only an iPhone app for viewing broadcasts. Another option, don’t bother getting the app and just point your mobile device’s browser to Livestream’s mobile site. Broadcasts are in HTML5 (encoded as H.264/AAC) and will play natively on an iPhone (and presumably Android devices).

Where the Money Is

If you take a look at the front pages of Ustream and Livestream, you’ll likely see promotions for upcoming broadcasts with notable brands, music artists and red carpet movie premieres. These events represent real revenue and currently Ustream and Livestream have a lock on this. Justin has declined persuing premium content revenue partnerships and is focused on user generated content, including lots of video game playing. Both Ustream and Livestream have, or are opening, LA offices to go after these premium entertainment deals (though based in SF, I was part of the LA media division at Ustream).

Also, pay-per-view (PPV). There’s a lot of potential here, if someone’s able to get it right. Currently, only Ustream has dabbled in a PPV service with a Dane Cook event back in January. Just recently, Ustream announced a PPV service they’re calling Open PPV. This will give approved broadcasters a way to monetize their channels. For some reason, many people are willing to pay ridiculous amounts of money to watch people beat the crap out of each other.

The YouTube Factor

It’s no secret that YouTube has been building out live stream infrastructure and to date, successfully broadcast a number of highly trafficked events. Recently, YouTube experimented with four content partners in doing a week long series of live broadcasts.

YouTube - playbiennial_s Channel-5

A feature that YouTube has in their live player, that the other platforms don’t, is dynamic adaptive bitrate live streaming. What this means is the YouTube player is able to sniff your bandwidth and adjust itself according to how big your pipe is. If you’re viewing from a nice fat cable or fiber connection, you’ll see a high resolution, higher bitrate video. If you’re viewing from a crappy wifi or slow DSL connection, you’ll get a lower bitrate viewing experience that works with the slower connection. It’s similar to the experience you get while watching Hulu or a streamed Netflix movie. Why the current live streaming platforms have not adopted this, is a mystery, as adaptive bitrate streaming is nothing new. Adobe supports live dynamic adaptive bitrate streaming in Flash.

It may be too early to tell whether YouTube is going to roll out live streaming to the masses or whether they will continue to cherry pick select events and partners to work with in the future. Even if YouTube does not roll out en mass, they’ll likely be a formidable competitor to Ustream and Livestream’s premium content partner businesses.

The masters of live streaming at NewTeeVee Live

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Live Streaming Hillary Clinton Town Hall in Santo Domingo

I’m in another exotic locale again, this time in Santo Domingo, the capitol city of the Dominican Republic. I’m here working for Howcast, helping them to live stream a townhall that Secretary of State Hillary Clinton is conducting on the eve of the Fifth Summit of the Americas. The Townhall takes place here on Friday and you can submit questions to Clinton in advance. The live stream will have two feeds, one in English and the other translated in Spanish, both will be viewable on the State Department’s townhall.america.gov landing page. I know, I didn’t know there was an america.gov site either! I think it needs a bit more google juice. Maybe this event will help with that. Follow me on Twitter to catch the inside goodness as it happens.

UPDATE: The archive of the the Town Hall is now online: